FAQ

We believe clarity builds confidence. Here are answers to the most common questions.

Frequently Asked Questions

Where do you currently ship?

We currently ship to all European Union countries, excluding:

Lithuania, Croatia, and Malta.

We also ship to the United Kingdom.

⸻

How long does delivery take?

Orders typically arrive within:

✔ 3–9 business days

Delivery times may vary depending on location and order volume.

⸻

Do you provide tracking?

Yes.

Once your order has been shipped, you will receive a tracking link via email.

⸻

Do you accept returns?

Yes.

If you’re not fully satisfied with your purchase, you may request a return within 14 days of delivery.

For detailed information, please review our Return & Refund Policy.

⸻

What if my order arrives damaged?

If your order arrives damaged or defective:

📩 Contact us at support@zonegap.com

Please include:

• Your Order ID
• A photo of the issue

We’ll resolve the situation as quickly as possible.

⸻

Still have questions?

Our support team is here to help.

📩 support@zonegap.com