GDPR policy
At Zonegap, we are committed to protecting your personal data and privacy. This Privacy Policy explains how we collect, use, store and protect your information in accordance with the General Data Protection Regulation (GDPR) and other applicable EU laws.
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1. Information We Collect
We may collect the following types of data:
Information You Provide Directly
• Name and surname
• Shipping and billing address
• Email address
• Phone number
• Payment details (processed securely by third-party payment providers — we do not store full card numbers)
• Messages sent through our contact form or customer support
Automatically Collected Data
• IP address
• Device type, browser type
• Cookies and tracking technologies
• Pages visited and time spent on the site
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2. How We Use Your Information
We use your personal data to provide and improve our services, including:
• Processing and delivering your order
• Sending order confirmations and updates
• Customer support
• Fraud prevention and security
• Improving website performance
• Marketing communications (only with your consent)
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3. Legal Bases for Processing (GDPR Art. 6)
We process your personal data based on:
• Contract performance – to fulfill your orders
• Legal obligation – tax, accounting and consumer protection requirements
• Consent – newsletters, marketing, cookies
• Legitimate interest – improving our services, preventing fraud
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4. Cookies & Tracking
We use cookies to:
• Improve website functionality
• Analyze traffic
• Personalize content
• Provide a better shopping experience
You can manage or disable cookies in your browser settings.
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5. How We Store & Protect Your Data
We take security seriously. Your personal data is protected by:
• Encrypted connections (HTTPS)
• Secure third-party payment processors
• Access restrictions
• Regular security monitoring
We store your data only for as long as necessary for the purposes stated in this policy.
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6. Sharing Your Data
We only share your data with trusted partners needed to complete your order:
• Shipping carriers
• Payment gateways (e.g., Shopify Payments, PayPal, Stripe)
• Shopify and affiliated service providers
• Analytics and marketing tools (only with consent)
We never sell your personal information.
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7. Your Rights (GDPR)
You have the right to:
• Access your data
• Request correction
• Request deletion (“Right to be forgotten”)
• Withdraw consent
• Restrict processing
• Receive a copy of your data (data portability)
• Object to processing
To exercise any of these rights, contact us at:
📩 zonegap.shop@gmail.com
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8. International Data Transfers
As we operate through Shopify, your data may be processed outside the EU.
Shopify complies with GDPR and uses appropriate safeguards such as Standard Contractual Clauses.
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9. Contact Us
If you have questions, want to exercise your rights, or need help, contact us:
Email:
📧 zonegap.shop@gmail.com
Socials:
📱✨Tiktok :https://www.tiktok.com/@zonegap
📱✨Instagram :https://www.instagram.com/zonegap/
Website:
🌐 www.zonegap.com
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10. Changes to This Policy
We may update this Privacy Policy. Any changes will be posted on this page with a revised “Last updated” date.